About Us

Company History

Utopia.pk Private Ltd. is an endeavor by one of the world's leading technology company, Cosmos, founded in 2011 with its headquarter in New York City. Today, we have global presence across 4 countries with operations and partners in USA, Canada, China, and Pakistan. We have sold about 6 million units since our inception and have over 30 million visitors every day on our different e-commerce platforms.

Utopia is a brand that covers a wide product portfolio with 6 registered USA brands namely under Bedding, Towels, Kitchen, Care, Wear, and Home. We are currently sourcing more than 1000 products from all around the globe through 100 plus suppliers. Over past half decade, we have shipped our products to customers spread over 70 countries leaving our footprints all across the globe.

Vision

We envision to lead the advancing world of Digital Technology and E-commerce. We strive for perfection in everything we do. We strive to serve our customers by providing them best services, cutting edge solutions and achieve perfection in everything we do. We are determined to grow across the globe in the field of online retail and have already conquered the North American region by selling 6 million units since 2011, planning to replicate same in other global regions. With Utopia.pk, it is our aim to serve Pakistani Market, bring quality products at your doorsteps and enhance the living standards beyond imagination.

Mission

We go all out to connect with our customers’ needs and deliver them with the best products, services, and solutions by placing quality at the heart of all we do, making their lives a whole lot easier.

Goals

  • Reach all major cities of Pakistan and speedup shipping by 1/3rd
  • Increase conversion rate by 2% every quarter
  • Achieve 100% customer satisfaction
  • Expand product assortment by bringing in hot new items
  • Offer competitive prices as compared to the market
  • Provide interactive portal and launch on-going loyalty programs
  • Ensure a quicker and smoother shopping experience

Values

  • Open Communication – Encouraging open dialogue with our employees
  • Integrity – Building relationships based on trust, respect, and honesty
  • Quality – Adhering to the highest standard of quality
  • Global Team Work – Working together by sharing ideas and talents across countries
  • Growth – Developing employees' diverse talents and leadership skills
  • Innovation – Nurturing the development of new ideas, products, and services